GraceITS provides platform engineering and operations across artifact management, source control, CI/CD, automation, Kubernetes, security tooling and observability—with delivery models ranging from project engineering to dedicated L1/L2/L3 support.
Engagements can include new builds, migrations, upgrades, HA/DR, automation, security hardening, monitoring, runbook creation, operational handover and ongoing support.
EC2, on-premises and EKS architecture; HA; repository design; S3/EFS-backed storage patterns; load balancing; upgrades; migrations; Xray services; Curation; access controls; automation and operational readiness.
Explore JFrog engineering →Repository onboarding, access models, Actions/runners, OIDC integrations, enterprise policy, security controls, operational support, GitHub Copilot enablement and governance workflows.
Discuss GitHub support →Reusable roles, Tower/AWX-style job workflows, patch automation, server lifecycle tasks, infrastructure checks, reporting, remediation orchestration and controlled operational runbooks.
Discuss automation →Platform lifecycle, project/repository integration, access and housekeeping, upgrade planning, service health, certificate/dependency coordination and operational support.
Discuss SonarQube →Cluster/platform integration, namespaces, storage, ingress/load balancing, CSI dependencies, service accounts, security groups, operational validation and application-platform migration readiness.
Discuss EKS/Kubernetes →Build/deployment workflows, runner infrastructure, artifact flow, credentials/integration patterns, environment promotion, release controls and troubleshooting across enterprise delivery pipelines.
Discuss CI/CD →Splunk, Datadog, Grafana and CloudWatch-aligned logging/metrics, availability checks, service health dashboards, incident triage, alerting and SRE operating practices.
Discuss observability →CVE-driven remediation, platform upgrades, certificate lifecycle, least-privilege access, repository/package controls and security validation integrated into operational support.
Explore vulnerability remediation →L1 monitoring and request execution, L2 troubleshooting and administration, and L3 engineering/escalation under documented SOPs, runbooks, SOW boundaries and regional coverage windows.
View managed support →Inventory versions, integrations, dependencies, storage, network paths, identity, certificates, monitoring, backup/DR and operational gaps.
Define target architecture, security controls, HA/DR, capacity, storage, connectivity, change plan and rollback requirements.
Automate repeatable deployment and migration activities, preserve configuration/data, validate dependencies and execute controlled cutover waves.
Add monitoring, health checks, log forwarding, access controls, vulnerability remediation, backup validation and operational automation.
Create SOPs, L1/L2/L3 runbooks, escalation paths, patching procedures, daily checks and incident troubleshooting guidance.
Provide dedicated support, automation improvements, incident/problem management, upgrade planning and continuous reliability work.
GraceITS can operate against customer-provided or jointly developed SOPs, with dedicated resources aligned to US, Europe or India coverage windows as defined in the SOW.